The project involved the audit of all of the Home Office’s online sites and brand usage. This included a rationalisation of the current Home Office main website, internal sites (including the intranet - Horizon) and a strategy for handling campaign websites and supporting microsites that would be endorsed rather than branded by the Home Office.

All online environments are managed internally so comprehensive guidelines were proposed and delivered.

Key Activities included:

• Initial workshops and interviews
• Personas, use cases, user flows and information structuring
• Developing the overall user experience and journey
• Website guidelines
• Wireframing and prototyping
• Online branding and user interface creation